Fun Friday: Saying No to Customers

A couple of weeks ago my brother shared this video with me from a conference in December.  The short presentation is about product strategy and how, as software product managers, the hardest part in building a product is saying NO to certain features or customer requests.  It’s a fun watch for anyone in the software business or interested in the software business.  


Also note, Des Traynor built a great product that we use called Intercom